Help & Info

Contact:

1. What are the ways that I can contact LBCCommercial.com?
2. What information do I need to provide to LBCCommercial.com when I call, chat, or email?
3. How do I sign up to receive special offers, coupons and exclusive promotions?

Ordering:

1. How long does it take to process an order?
2. How do I keep track of my order's progress once it has been submitted?

Shipping:

1. What are my shipping options?
2. What is the difference between "Signature" and "No Signature"?
3. How long will it take for my order to be delivered?

Payment:

1. How can I pay for my LBCCommercial order?
2. If an item is on backorder, when is my credit card charged?

Returns (RGA):

1. What is LBCCommercial.com's return procedure?
2. How long does it take for LBCCommercial.com to process an RGA?
3. How long before the refund will show up on my credit card statement?

Damages/Defectives:

1. How do I request a replacement?
2. Do I need to ship back the damage/defective item?

Policies:

• Privacy Policy
• Shipping Rates and Policy
• Return Policy
• Privacy Policy
• Safe Shopping Guarantee

Will Call:

1. What is LBCCommercial's Will Call Order Pickup?
2. Where can I pick up my will call order?

Buy Today, Ship Today:

1. What is your Buy Today, Ship Today program?
2. How do I know if an item qualifies for Buy Today, Ship Today?

Volume Discount:

1. What qualifies as a volume discount?
2. How do I request volume discount pricing on my order?